How COVID-19 Changed the Roofing Experience in 2020 – A Message from Roofix
At Roofix, we’ve always taken pride in putting our customers first, offering reliable roofing services with integrity and care. The year 2020 tested all of us—from families navigating a global pandemic to businesses like ours adapting to a completely new way of operating. But through all the uncertainty, we stayed committed to delivering quality roofs and exceptional service.
Here’s a look at how Roofix adapted in 2020, and what it meant for homeowners like you.
Virtual Estimates and Contact-Free Service
With health and safety at the forefront of everyone’s mind, in-person meetings became a concern for many. That’s why we quickly adopted virtual roofing estimates, using tools like satellite imagery and drone inspections to provide accurate, contactless assessments.
Homeowners loved the convenience and peace of mind this provided. Whether you were replacing a roof due to age or storm damage, we made it possible to start the process safely and confidently.
More Time at Home = More Home Projects
In 2020, many homeowners spent more time than ever inside their homes. Remote work, virtual schooling, and shelter-in-place orders caused people to notice issues they’d been putting off—like roof leaks, poor ventilation, or old shingles.
We saw a rise in roofing projects as families prioritized home improvements, and we were proud to help make homes safer, more energy-efficient, and ready for the years ahead.
Material Delays? We Kept You Informed
One challenge that hit our industry hard in 2020 was material shortages. With supply chains disrupted by factory closures and shipping delays, some roofing products were harder to come by. At Roofix, we kept our customers informed every step of the way, offering alternative options when necessary and doing everything we could to keep projects on track.
Safety Measures You Could Count On
Our crews implemented strict COVID-19 safety protocols, including mask-wearing, tool sanitization, and socially distanced work zones. We also staggered schedules and minimized contact between team members to protect your household and our staff.
Whether it was a roof replacement or an emergency repair, we took your safety seriously.
Storm Damage? We Were Still There
Despite everything happening in the world, severe weather didn’t slow down in 2020. Hailstorms, high winds, and hurricanes continued to damage homes across Texas and beyond. At Roofix, we remained ready to respond quickly to storm damage, offering emergency repairs and guiding customers through the insurance claim process—even when adjusters went virtual.
Looking Ahead with Confidence
If 2020 taught us anything, it’s that flexibility, communication, and care make all the difference. At Roofix, we’re proud of how we served our community during a difficult time—and even prouder of the trust you placed in us.
We’ll continue to adapt and improve, always putting your home and your peace of mind first.
